Last updated: January 2026

Privacy Policy of 133bet: how your data is protected

The 133bet handles your personal data responsibly and in full compliance with the Brazilian General Data Protection Law (LGPD — Law No. 13.709/2018). This document explains what we collect, how we use it, who we share it with, and what your rights are as the owner of your information.

LGPD Compliant — Law No. 13.709/2018 SSL 256-bit in all communications

This Policy in 6 key points

A quick summary before you read the full document

Minimum Necessary Collection

133bet collects only the data genuinely necessary to provide its services — registration, financial transactions, identity verification, and communications. Nothing beyond what you need to know exists.

Your Data Belongs to You

You can access, correct, export, or request the deletion of your data at any time. Simply send an email to contato@133bet.xyz with the subject line "LGPD Request" — we will respond within 15 business days.

Bank-Grade Security

All communication between you and 133bet is encrypted with 256-bit SSL. Stored data is held to strict security standards with access restricted to authorized staff only.

No Data Sales

133bet does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data is shared only when necessary to operate our services — and always with documented legal bases.

Cookies with Transparency

We use cookies to ensure the platform functions correctly, personalize your experience, and analyze site performance. You can manage your preferences at any time in your browser settings.

Notice of Changes

If this Policy is updated in a significant way, you will be notified by email at least 7 days in advance. The current version will always be available on this page with the update date indicated.

This Privacy Policy describes how 133bet collects, uses, stores, shares, and protects the personal data of its users in connection with the operation of the sports betting and online casino platform available at 133bet.xyz and the associated mobile app. By creating an account or using any of 133bet's services, 133bet, you acknowledge that you have read and understood this document. If you have any questions about any item, please contact us via live chat or email contato@133bet.xyz.

Primary legal basis: The processing of personal data by 133bet is carried out in compliance with Brazil's General Personal Data Protection Law — LGPD (Law No. 13,709, of August 14, 2018) — and all other applicable data protection regulations in Brazil.

Who We Are and Scope of This Policy

The 133bet is the controller of the personal data processed in connection with the services described in this Policy. We operate as a Sports Betting and online casino platform serving exclusively the Brazilian market for users aged 18 and over. Our services include pre-match and live betting on football across the Brasileirão Série A, Copa do Brasil, Libertadores, and dozens of other leagues; betting on basketball (NBB and NBA), volleyball, MMA/UFC, tennis, e-sports, and over 35 other sports; as well as online casino games — slots, roulette, blackjack, baccarat, crash games like Aviator and JetX, and live tables with real dealers.

This Policy applies to all registered users or visitors who interact with any part of the platform 133bet, including the website, the mobile app for Android and iOS, the support chat, and email communications. It does not cover third-party websites or services that may be accessible from the platform — in those cases, each external service's own privacy policy applies independently.

What personal data we collect

2.1 Data you provide directly

When you create an account, make transactions, or contact the support team at 133bet, we collect:

  • Registration data: full name, date of birth, CPF, email address, mobile number, and residential address;
  • Identity documents: copy of a government-issued ID (RG, CNH, or passport), a selfie holding the document, and proof of address — collected during the identity verification (KYC) process;
  • Financial Data: information about payment methods used (Pix key, originating bank for TED transfers, credit/debit card details via certified gateway, PicPay, Mercado Pago); deposit and withdrawal history;
  • Communications: content of messages exchanged via live chat, email, and other customer support channels.

2.2 Automatically Collected Data

When you use the platform, we automatically collect technical and behavioral data, including:

  • IP address and approximate geolocation;
  • Browser type and version, operating system, and device identifiers;
  • Pages visited, session duration, links clicked, and browsing flow;
  • Betting history, games accessed, amounts wagered, and results;
  • Data from cookies and similar tracking technologies (detailed in section 8).

2.3 Third-party data

In some cases, we may receive data about you from third-party sources for identity verification, fraud prevention, and legal compliance purposes — such as credit bureaus, identity verification providers, and regulatory authorities. This data is handled with the same protections applied to data collected directly from you.

Data Category Examples Primary Purpose
Identification Name, CPF, date of birth, ID document Registration and KYC verification
Contact Email, phone number Communication and Support
Financial Pix key, transaction history Processing Deposits and Withdrawals
Behavioral Betting history, games accessed Personalization and Responsible Gambling
Technical IP, device, browser Security and fraud prevention

How we use your personal data

The 133bet uses the data collected for the following purposes:

  • Account creation and management: verify your identity and create and maintain your active account on the platform;
  • Service delivery: process bets, settle results, manage account balances, process deposits via Pix, bank slip, credit/debit card, PicPay, Mercado Pago, and TED, and process withdrawals via Pix;
  • Verification and Compliance (KYC/AML): fulfill legal obligations related to identity verification, anti-money laundering, and combating the financing of illegal activities;
  • Customer support: answer questions, resolve issues, and keep a record of support interaction history;
  • Security and fraud prevention: detect and prevent unauthorized access, bonus abuse, duplicate accounts, and other prohibited conduct;
  • Experience Personalization: recommend relevant games and bets based on your usage history and preferences;
  • Responsible gambling: monitor behavioral patterns to identify signs of problem gambling and offer proactive support;
  • Marketing communications: send promotions, updates, and personalized offers by email or phone — only with your consent, and with the option to unsubscribe at any time;
  • Platform Analysis and Improvement: understand how users interact with the website and app in order to continuously improve the experience.

Legal bases for data processing (LGPD)

Each data processing activity carried out by 133bet is based on at least one of the legal grounds provided for under the LGPD:

  • Performance of a contract (Art. 7, V): processing necessary to provide the services contracted when you create your account and use the platform — including bet processing, payments, withdrawals, and support;
  • Compliance with a legal obligation (Art. 7, II): identity verification (KYC), anti-money laundering (AML), retention of financial records as required by law, and compliance with orders from competent authorities;
  • Legitimate interest (Art. 7, IX): fraud prevention, platform security, performance analysis, and service improvement — always weighing these against your rights and reasonable expectations;
  • Consent (Art. 7, I): sending marketing communications and using non-essential cookies — with the option to withdraw consent at any time without affecting your use of the platform.

Note: For the processing of sensitive data (such as identity documents in the KYC process), 133bet applies enhanced protection measures and bases the processing on specific legal grounds set out in Art. 11 of the LGPD.

Sharing data with third parties

The 133bet does not sell your personal data. Sharing occurs only in the following situations, with recipients who maintain security standards compatible with our own:

5.1 Essential Service Providers

  • Payment processors: partners responsible for the technical processing of deposits and withdrawals via Pix, bank slip, cards, PicPay, and Mercado Pago — with access strictly limited to the data required for each transaction;
  • Identity Verification (KYC): certified document verification and facial biometrics providers — with encrypted data used exclusively for compliance purposes;
  • Game providers: developers such as Pragmatic Play, Evolution Gaming, PG Soft, and NetEnt receive anonymous session identifiers to operate the games — with no access to your CPF or banking details;
  • IT Infrastructure: cloud and hosting providers that store data in secure, certified environments under data processing agreements aligned with the LGPD.

5.2 Legal and Regulatory Requirements

The 133bet may disclose personal data to governmental, regulatory, or judicial authorities when required by law, court order, official investigation, or regulatory obligation. In such cases, we disclose only the data strictly necessary to comply with the legal demand.

5.3 Corporate Transactions

In the event of a merger, acquisition, or corporate restructuring, your data may be transferred to the acquiring party — who will be required to comply with this Policy or formally notify you of any changes before they take effect.

Data retention and deletion

The 133bet retains your personal data for as long as necessary to fulfill the purposes described in this Policy, observing mandatory legal retention periods:

  • Registration and identity data (KYC): retained for a minimum of 5 years after account closure, as required by anti-money laundering regulations and applicable financial legislation;
  • Financial transaction history: retained for 5 years for tax and audit purposes, even after account closure;
  • Support communication records: retained for up to 2 years after each support ticket is closed;
  • Browsing data and cookies: retained in accordance with the specific policies for each cookie type (detailed in section 8), with a maximum retention period of 24 months for analytical cookies;
  • Marketing data: retained until you withdraw consent or request deletion.

Once the applicable retention periods have expired, data is deleted or irreversibly anonymized so that the individual can no longer be identified. Anonymized data may be used for statistical analysis without restrictions under the LGPD.

Information security

The 133bet implements technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, improper disclosure, or destruction:

  • 256-bit SSL/TLS Encryption: all communication between your device and 133bet's servers is encrypted in transit;
  • Encryption at rest: sensitive data stored on our servers — including identity documents and financial information — is encrypted;
  • Access controls: personal data is accessible only to staff and systems with a legitimate need, protected by multi-factor authentication;
  • Continuous monitoring: intrusion detection and anomaly monitoring systems watch over the infrastructure around the clock;
  • Periodic audits: penetration tests and security audits are conducted regularly by internal teams and certified external partners.

Important: Despite all the measures in place, no security system is completely infallible. In the event of a security incident that may affect your data, 133bet will notify the impacted data subjects and the National Data Protection Authority (ANPD) within the timeframes established by the LGPD.

You also help keep your data secure by keeping your password up to date and not sharing your credentials with anyone. If you suspect unauthorized access, contact support immediately via live chat.

Cookies and Tracking Technologies

The 133bet uses cookies and similar technologies to ensure the platform works correctly, personalize your experience, and understand how users interact with the site and app. The types of cookies used are:

8.1 Essential cookies

Required for the basic operation of the platform — session authentication, bet slip management, and security settings. These cannot be disabled without affecting your ability to use the platform.

8.2 Functional cookies

These store your preferences — such as selected language, favorite sports, and odds display settings — so you don't have to reconfigure them on every visit. They can be disabled, with a partial impact on your experience.

8.3 Analytical cookies

Collect anonymized data on how users navigate the platform — most visited pages, session duration, traffic source — to help 133bet to identify areas for improvement. They are retained for up to 24 months. You can decline these cookies in your browser settings with no impact on your access to our services.

8.4 Marketing Cookies

Used to personalize communications and display content relevant to your betting profile. They are only activated with your explicit consent. You may withdraw that consent at any time in the privacy settings of the platform or your browser.

To manage cookies in popular browsers, go to your browser's privacy settings. In the mobile app, tracking preferences can be adjusted in the app settings or your device's operating system settings (Android/iOS).

Your Rights as a Data Subject

The LGPD grants you, as the owner of your personal data, the following rights, which 133bet is committed to respecting:

Access

Request confirmation that your data is being processed and obtain a full copy of the information we hold about you.

Correction

Request the update of any incomplete, inaccurate, or outdated information in your profile.

Deletion

Request the deletion of your data processed on the basis of consent, subject to mandatory legal retention periods.

Portability

Receive your data in a structured, machine-readable format for transfer to another controller.

Objection

Object to processing carried out on the basis of legitimate interest when there are substantiated reasons to do so.

Sharing information

Know which third parties your data has been shared with and in what context.

To exercise any of these rights, send an email to contato@133bet.xyz with the subject line "LGPD Request", providing your CPF and the type of request. The 133bet will respond within 15 business days. If your request is denied, you will be informed of the reasons and your right to appeal to the National Data Protection Authority (ANPD).

Users Under 18

The 133bet does not intentionally collect personal data from individuals under 18 years of age and does not provide services to this audience. Access to the platform and account registration are restricted to users aged 18 and over, as verified during the registration process via CPF and, where necessary, additional identity documents.

If we become aware that we have inadvertently collected data from a person under 18 years of age, that data will be immediately deleted and the account closed. If you have any reason to believe this has occurred, please contact us at contato@133bet.xyz so we can take the necessary steps as a matter of urgency.

International Data Transfer

Some of our service providers — such as cloud infrastructure providers and casino game developers — may have servers located outside Brazil. When this occurs, the 133bet ensures that international transfers are carried out with the appropriate safeguards required by the LGPD, including:

  • Transfer to countries or international organizations that the ANPD considers to provide an adequate level of protection;
  • Specific contractual clauses requiring the recipient to adopt the same protection standards required under Brazilian law;
  • Internationally recognized compliance certifications and seals.

Under no circumstances does international data transfer compromise the rights of data subjects guaranteed under the LGPD.

Changes to this Privacy Policy

The 133bet reserves the right to update this Policy whenever necessary to reflect changes in services, legislation, or data processing practices. Significant changes will be communicated to users with active accounts by email, with a minimum advance notice of 7 calendar days before the new version takes effect.

The most recent version of this Policy is always available at 133bet.xyz/privacy-policy, with the date of the last update shown at the top of the page. Continued use of the platform after the changes take effect constitutes acceptance of the new terms. If you do not agree with any change, you may close your account and request the portability or deletion of your data before the effective date.

Contact, DPO, and support channels

For any questions regarding this Privacy Policy, the processing of your personal data, or the exercise of your rights as a data subject, please contact the 133bet through the channels below:

  • Data Protection Officer (DPO) email: contato@133bet.xyz — subject line: "LGPD Request" or "Privacy";
  • Live Chat: available 24 hours a day, 7 days a week, directly on the platform — for urgent account security issues;
  • National Data Protection Authority (ANPD): if you feel your rights have not been adequately addressed by 133bet, you may file a complaint directly with the ANPD through the gov.br/anpd portal.

We are committed to responding to data subject requests within 15 business days. For more complex requests requiring in-depth technical or legal analysis, we may request an additional period of up to 15 days, informing the data subject of the reason for the extension.

Privacy in Practice: What This Means for You at 133bet

Privacy policies tend to be those documents everyone clicks "accept" on without reading a single line. The 133bet understands this — and that is why it built a policy designed to actually be read and understood, not to serve as an inaccessible legal wall for the average user.

In practice, what does this policy mean for you? First, when you make a deposit via Pix, bank slip, or credit card at 133bet, your financial information travels through encrypted channels and is processed by certified partners — your card details, for example, are never stored directly on our servers, but rather with PCI-DSS certified payment gateways. The same applies to your Pix key: it is used to process the transaction and then stored only in a way that allows future withdrawals to be processed, without exposure to systems that have no need for it.

Second important point: your betting history — whether from Brasileirão Série A, NBB rounds, live UFC bouts, or slots and crash games sessions — is treated as sensitive behavioral data within the 133bet. It is used to personalize your experience, offer relevant games and promotions, and — most importantly — to power our responsible gambling tools. If the system detects behavioral patterns that may indicate problem gambling, an internal alert is triggered so the support team can offer proactive assistance — no judgment, just care.

Third: the identity verification process, KYC. This is one of the moments where you share your most sensitive information — a photo of your ID or driver's license, a selfie, proof of address. The 133bet uses specialized, certified providers for this process, with encrypted transmission and storage in isolated, restricted-access systems. This data is retained for the period required by law — which for financial platforms is at least 5 years — and is then deleted or anonymized.

Finally, regarding marketing communications: the 133bet only sends promotions, offers, and updates to users who have given explicit consent to receive them. Every marketing email includes a clearly visible unsubscribe link. If you no longer wish to receive this type of communication, simply click the link — cancellation is immediate and hassle-free. This does not affect transactional communications necessary for your account to function, such as deposit confirmations, withdrawal approvals, or security alerts.

Frequently asked questions about privacy at 133bet

Straightforward answers to the most common questions about how we handle your data

No, not at all. 133bet does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data sharing occurs exclusively with service providers necessary for platform operations — payment processors, identity verification providers, and game providers — always under contracts that require the same protection standards we apply internally. Beyond that, data is only shared when required by law or court order.

To request the deletion of your data, send an email to contato@133bet.xyz with the subject line "LGPD Request – Data Deletion", including your full name and CPF. 133bet will respond within 15 business days. Please note that some data must be retained by legal obligation even after account closure — such as financial history for 5 years — but all remaining data will be deleted or anonymized within the timeframe stated in the response.

Your CPF is required to create a unique, verifiable account, prevent duplicate registrations, and meet the legal identification requirements for financial platforms. Identity documents (national ID, driver's license, or passport) are required during the KYC verification process — a regulatory obligation for platforms that handle financial transactions, aimed at preventing money laundering and protecting against fraud. These documents are handled to the highest security standards and stored in isolated, encrypted systems.

Yes. Unsubscribing from marketing emails is completely independent of your account status. Simply click the unsubscribe link in the footer of any promotional email from 133bet — the change takes effect immediately. You can also manage your communication preferences directly in your account dashboard. Unsubscribing does not affect transactional emails, such as deposit confirmations, withdrawal notifications, and security alerts, which will continue to be sent as normal.

After account closure, 133bet retains only the data it is legally required to keep — primarily financial records for 5 years and identity documents for the same period, in accordance with compliance requirements. Once those retention periods expire, data is permanently deleted or irreversibly anonymized. Data not subject to mandatory retention — such as marketing preferences and cookies — is deleted immediately upon account closure.

Contact our privacy team

Have a question about how your data is handled, want to exercise a data subject right, or simply need more information? Our team responds to formal requests within 15 business days — and much faster via live chat for everyday questions.

If you suspect your data has been misused or your account has been accessed without authorization, contact support immediately via live chat — available 24/7.

Data Protection Officer (DPO) Email
contato@133bet.xyz
Subject: "LGPD Request" · Response within 15 business days
Live Chat
Available 24h · 7 days a week
For urgent security issues and general support
National Data Protection Authority (ANPD)
For complaints not resolved by 133bet
Portal gov.br/anpd — no intermediary required
Terms and Conditions
Read the full 133bet Terms and Conditions
Supplementary document to this Privacy Policy

🛡️ Privacy and Responsible Gambling: Two Commitments from 133bet

The data you share with 133bet also helps keep you safe. Responsible gambling tools rely on behavioral history to work effectively — and that requires this history to be handled with care.

Pattern Monitoring

We use behavioral data to identify signs of problem gambling and offer proactive support — always with full discretion and respect for your privacy.

Deposit Limits

Set daily, weekly, and monthly limits in your account dashboard. Automatically enforced by the platform — no need to contact support.

Self-Exclusion

Pause your account for 24 hours, 7 days, or up to 6 months directly from your dashboard. When active, login access is blocked to prevent the measure from being bypassed.

Support Page

Visit Responsible Gambling for comprehensive tools and free support channels available in Brazil for anyone who needs help.

Important notice: Sports Betting and casino games can be addictive. Never bet amounts that put your personal finances at risk. If gambling has stopped being fun, seek help at Responsible Gambling.

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Your data protected — your experience guaranteed at 133bet

133bet combines data security with the best Sports Betting and online casino experience in Brazil. Create your account, deposit via Pix, and explore over 3,000 games with the peace of mind of knowing your information is in good hands.

+18 · Gamble Responsibly · T&C Apply · LGPD Compliant

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